Proctoring FAQs

What all are the technical requirement to take an exam?

Internet access, webcam, microphone and a speaker

What kind of an ID should I have when I come for exam?

You must have a valid government issued photo ID.

What is the minimum internet requirement?

Download speed of at least 4 Mbps, an upload speed of at least 3 Mbps

How do I connect to the Proctor?

User will get connected to the proctor with a click of a button on users ProctorPro account

Is the setup time included in the exam time?

No; Ideally it will take 10-15 mins for our proctors to set up your system and verify your identity, only after all this, when you start your exam, the exam time will be calculated.

Can I take the exam anywhere?

Yes; however, you need to be alone in the testing area also you must have clear surroundings.

What happens if I get disconnected during the exam?

You will be contacted by the proctor and assisted to get back into the exam session immediately.

How do I contact support team for help?

You can reach the support team via

  • Phone call
  • Email
  • Chat

How soon do I need to book an exam slot?

You have the flexibility of booking a slot anytime you want, however it is suggested to schedule at least 1 days in advance.

Can I take my exams late at night?

Yes; We proctor exams and give support 24x7x365

What happens when a student is found cheating?

Exam will be terminated by the proctor and the incident will be reported to the exam in charge.

How do I schedule my exam?

You can easily schedule your exam through your ProctorPro account.

Which operating systems are supported?

  • Windows 7 and above
  • Mac OS X 10.9 and above

Will I miss my exam if I don’t start at the exact time?

You have 30 mins grace time to start the exam from the scheduled time

What camera resolution do I need?

Any webcam with resolution 640 x 480 and above will do the job.